Shipping Policy

At Podewo, we strive to provide you with a seamless shopping experience from the moment you place your order until it arrives at your doorstep. Our shipping policy outlines the key information you need to know about how we handle and deliver your purchases. Please read through the following details to understand our shipping process better.

Shipping Destinations

We proudly ship within the United States, ensuring that your orders reach you promptly and safely. Currently, we do not offer international shipping.

Shipping Methods and Costs

To make things simple, we charge a flat rate of $9.95 for all domestic orders. Our partnerships with trusted carriers guarantee reliable delivery service.

Handling Time

We aim to process and handle all orders within 3-4 business days once payment is confirmed. Please note that our team does not process orders on weekends or public holidays.

Transit Time

After your order has been shipped, you can expect it to arrive within 5-8 business days. Please keep in mind that transit times may vary due to external factors such as weather conditions or carrier delays.

Order Tracking

Once your order is on its way, you will receive an email with a tracking number. This allows you to monitor your shipment’s progress right up to your doorstep.

Shipping Cut-Off Time

For same-day processing, please place your order before 10:00 PM. Orders placed after this time will be processed on the next business day.

Address Changes

Should you need to change your shipping address after placing an order, please contact our customer service team as soon as possible. We will do our best to accommodate changes, though this cannot be guaranteed once processing has begun.

Delivery Issues

In the rare event that your package is lost or damaged during transit, please reach out to us immediately. We will coordinate with the carrier to resolve the issue and ensure you receive your order or a replacement swiftly.

Shipping Delays and External Factors

Occasionally, factors beyond our control may affect shipping times. These can include severe weather conditions, natural disasters, or carrier service disruptions. We appreciate your understanding and patience during such events, and we will do our utmost to keep you informed and ensure your order reaches you as soon as possible.

Contact Information

Our customer service team is here to assist you with any questions or concerns about our shipping policy. We are available Monday to Sunday and are dedicated to providing you with the best possible service. You can reach us at [email protected].